Odana Road, Madison, 14+ years
15 reasons to hire this team, each with a line you can check.
Touch of Europe is a family owned and operated company, not a franchise. Instead of adjectives, this page is the checklist: who the people are, what is promised in writing, and what outside voters and Google reviewers have said. Meet Ava Palek and the office team if you would like a name behind it.
4.9
from 350
Google reviews
Who comes to the door
People
Hiring is the work. The rest of the checklist follows from it.
5 checks
Family owned and operated, not a franchise
Ava Palek owns the company and runs it from the Odana Road office.
Never subcontracts
Every cleaner in your home is a Touch of Europe employee, and every employee is local to the area.
100 hours of training
A one-on-one coach and an assessment before a cleaner goes into the field, then monthly continuing education.
Background-checked staff
Staff are background-checked, and keys are coded by ID, never by name or address.
The same team each visit, where possible
Hires stay long term and turnover is very low, so the same people come week after week.
What you can hold us to
Promise
Written terms you can check before the first visit.
6 checks
100% satisfaction promise
Call within 24 hours and the team re-cleans without any questions asked.
No contract
Cancel any time. Skip or reschedule by email at least 48 hours ahead.
Bonded, insured, workers' compensation
Coverage applies to all employees. The office is happy to provide proof on request.
Eco-friendly products, all supplies provided
Organic and eco-friendly products, and the team brings the equipment too.
Pet friendly
Pets are fine in the house. The team does not feed them or clean up after them.
A checklist left after every clean
The team leaves a checklist and a short survey after each visit.
What others have counted
Recognition
Outside awards and Google reviews.
4 checks
Best of Madison, 2024 and 2025
Madison Magazine named Touch of Europe a Best of Madison winner in both years.
People's Choice winner, 2024
Madison.com People's Choice winner.
4.9 from 350 Google reviews
Read them by name on the reviews page, cleaners included.
14+ years, ISSA / ARCSI members
Proud members of ISSA/ARCSI, the leading international association for cleaning professionals.
Countersigned by a client, in her own words
“Ana Rosa does a great job in my home. She is very professional and reliable. We can't imagine not having her helping with our home.”
A review that names the cleaner is what low turnover looks like from the client's side. More are on the reviews page, the practical questions are answered in the FAQ, and the six services all run on the same trained team.